OVERVIEW

This website, www.triburi.com, is operated by TRIBURI CREATIVE SRL (“Triburi”, “we”, “us”, “our”).

By accessing this website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.

If you do not agree with these Terms, you may not access the Site or use any of its services.

We may update or modify these Terms at any time by posting a revised version on this page. Your

continued use of the Site after such updates constitutes your acceptance of the new Terms.

Our online store is hosted on Squarespace., which provides the e-commerce platform allowing us

to offer our products and services.

1. ONLINE STORE TERMS

By using this Site, you represent that you are at least the age of majority in your country or region of residence, or that you have obtained consent from a parent or guardian.

You agree not to use our products for any unlawful purpose and not to violate any applicable laws, including copyright laws.

You must not transmit viruses or any malicious code. A breach of these Terms will result in immediate termination of access.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card data) may be transferred unencrypted and adapted to meet technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service or its access without our express written consent.

3. ACCURACY AND TIMELINESS OF INFORMATION

While we strive for accuracy, we do not guarantee that all information on the Site is complete, accurate, or current.

The material provided is for general informational purposes only and should not be the sole basis for decision-making.

We may modify the content of this Site at any time without obligation to update it. You are responsible for monitoring changes.

4. MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time.

Triburi shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

5. PRODUCTS AND SERVICES

Our hats are handmade in limited quantities and may be available exclusively online.

Due to the artisanal nature of our products:

• Each hat is unique and may show slight variations in color, texture, or finish.

• Product images are for reference only; actual products may vary slightly.

We reserve the right to limit sales to any person or region and to discontinue any product at any time.

We do not guarantee that the colors displayed on your screen will be perfectly accurate.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or limit any order at our discretion. This may include orders placed under the same customer account, credit card, or billing/shipping address.

If we modify or cancel an order, we will attempt to notify you by email or phone.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update such details when necessary.

For more information, please review our Returns Policy (Section 8).

7. OPTIONAL TOOLS

We may provide access to third-party tools “as is” without any warranties or endorsements.

Use of such tools is at your own risk and discretion.

We are not responsible for issues arising from their use or from third-party service providers.

8. RETURNS AND EXCHANGES

Because each hat is handcrafted to order, we do not accept returns unless the item is defective or damaged upon receipt.

If you receive a defective or incorrect product:

• Contact us within 7 days of delivery at contact@triburi.com;

• Provide your order number and clear photos of the issue.

If approved, we will arrange for repair, replacement, or refund.

Unauthorized returns will not be accepted.

9. THIRD-PARTY LINKS

Some content or services available through our Site may include links to third-party websites.

We are not responsible for examining or evaluating the content or accuracy of those sites and assume no liability for them.

Please review third-party policies carefully before engaging in any transaction.

10. USER COMMENTS AND FEEDBACK

If you send us feedback, suggestions, or creative ideas, you agree that we may use them without restriction, credit, or compensation.

You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material.

You are solely responsible for your submissions.

11. PERSONAL INFORMATION

When you make a purchase or register to join our database, you will be asked to provide certain personal details such as your name, email address, and date of birth.

This information is securely stored and may be used by TRIBURI CREATIVE SRL to share updates about our products, collections, and upcoming events that we believe may be of interest to you.

Your personal information will never be sold, rented, or shared with any third party for marketing purposes.

We handle all data with confidentiality and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

For more details on how your data is collected and managed, please refer to our Privacy Policy.

12. ERRORS AND INACCURACIES

Occasionally, information on our Site may contain typographical errors or inaccuracies regarding product details, pricing, or availability.

We reserve the right to correct these at any time without prior notice, including after an order has been placed.

13. PROHIBITED USES

You are prohibited from using the Site or its content:

• For any unlawful or fraudulent purpose;

• To infringe upon our or others’ intellectual property rights;

• To transmit malware or spam;

• To collect personal data of others;

• To interfere with the security or functionality of the Site.

We reserve the right to terminate your use of the Service for any prohibited activity.

14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

Triburi does not guarantee uninterrupted or error-free operation of the Site.

To the fullest extent permitted by law, TRIBURI CREATIVE SRL shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.

15. INDEMNIFICATION

You agree to indemnify and hold harmless TRIBURI CREATIVE SRL, its directors, affiliates, employees, and suppliers from any claim or demand, including reasonable legal fees, arising from your violation of these Terms or applicable law.

16. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it shall be enforced to the maximum extent permitted by law, and the remainder shall remain valid.

17. TERMINATION

These Terms remain effective unless terminated by you or us.

You may terminate by discontinuing use of our Site.

Triburi may terminate access at any time for violations of these Terms, and you will remain liable for all amounts due up to that date.

18. ENTIRE AGREEMENT

These Terms, together with any additional policies posted on this Site (including Privacy and Cookie Policies), constitute the entire agreement between you and TRIBURI CREATIVE SRL and supersede all prior agreements or communications.

19. GOVERNING LAW

These Terms and all related transactions are governed by Romanian law.

Any dispute arising from or relating to these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Romania.

20. CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms at any time on this page.

We reserve the right to update or modify any part of these Terms by posting revisions here.

Continued use of the Site constitutes acceptance of any changes.

21. CONTACT INFORMATION

Questions about these Terms should be sent to contact@triburi.com